Thorlo® Lifetime Guarantee

Thorlo® Lifetime Guarantee

Our socks are engineered for excellence. Our raw materials are the best in the world, and we work hard to ensure that every stitch is perfect, but even the best materials have a lifespan and will eventually degrade. 

What does Lifetime Guarantee mean?

Under the Thorlo Lifetime Guarantee, in the case of a manufacturing defect, we will issue a replacement or in select cases, store credit. Replacements will be for same style and size if available, otherwise a Thorlo associate will replace it for another similar product.

Materials and fibers do have a lifespan, which is why products that have experienced wear and tear from normal use will not be considered as eligible for this guarantee.

Products must be washed before sending them back.

To start a claim under our lifetime guarantee, please click here to begin the process.

Please note: Thorlo do not have a durability warranty. No product made from textile fibers is indestructible.

Pro tip to take care of your Thorlo socks: turn them inside out before machine wash. Air dry or low temperature dryer.